Hi! I'm Jose

Amazon flex driver

Limited time contract for the peak season of the amazon delivery service, which consists in the delivery of 120 to 230 daily packages in the Pordenone and Udine provinces in Friuli Venezia Giulia. During this period my responsibilities were:

• Inspection and responsible guidance of a 2.7t delivery van.
• Parcel pickup and strategic loading on the van from the amazon delivery station in Fiume Veneto.
• Autonomous 9 hour service shifts with half an hour pause in which I would have to organize and correctly deliver parcels to households and businesses under the amazon delivery logistics and standards.

Digital services manager, creative technician and co-founder of the Zoran Hub

Summary:
Entrepreneurial:
Start up of a coworking space initiative in Oderzo alongside my spouse, of which I've been partially or directly responsible of:
- Name and brand design
- Logistics definition (service offering and pricing)
- Project development (staging, furnishing and decoration of the office space)
- Daily operations of a coworking space and local network.

Digital:
Small business digital platform development:
- Linux hosted / wordpress based framework setup
- Website content production (text in English and Italian + digitally enhanced photgraphies)
- Sitemapping, webmastering and SEO optimization.
- Network set-up, updates and daily operations.
- Social content and blog article weekly planning and generation.

eCRM Platform Operations support analyst / Platform Operational Change Manager

Client: Procter & Gamble - Multibrand platform (Deployed in 50+ countries)

Summary:
Platform's day to day operations monitoring regarding:
- Emergency services and platform's core operations:
Live response and validation of failure reports for the site's content, tools, registration services and coupons application. Assignment and coordination of the reports with internal developers and third parties, giving periodical updates and assuring the problem resolution with the reporter's final approval. IMMEDIATE resolution of high priority incidents (full site loss or registration services), through the coordination of multiple remotely based development teams, keeping a step by step log of the problem resolution for future reference and problem prevention.

Management of content update requests from local teams with developers and third parties regarding:
- Coupon application setup and updates through a third party platform operated by cocomore.de.
- eCommerce (Online product update for sale transactions through external retailers coordinated by a third party platform called Bazaarvoice.com)
- DB exports regarding promotional ventures (Mainly data mining through questionnaires about products or user lifestyle)
- SEO optimization recommendations requested by the mediacomm group (metatitles and description updates, url optimizations and inner links revisions).
Countries serviced: US / CA / BG / RO/ DK / NO / SE / FI / GR / ZA / FR / BE / NL / HK / TW / TR

Styling Homes Agency Warehouse Logistic Operator / Search & Social digital campaign manager

Client: Styling Spaces / Victorian institute of technology - Job Ventures During Sabbatical Years

Summary:
- Full construction of www.meetingpointaustralia.com (Wordpress framework setup and full site webmastering + SEO tagging)
- Facebook ad / Twitter ad / Adwords campaign planning, implementation, tweaking and optimization for the Bachelor of IT enrollment of the Victorian Institute of Technology (Melbourne) www.vit.edu.au.
- Warehouse Logistic operations for home stylist company (www.stylingspaces.melbourne).

Technical support manager for Procter & Gamble’s Golden Household eCRM platform / Digital media and social content planner

Position: Technical support manager for Procter & Gamble’s Golden Household eCRM platform - August 2012 - December 2014

Summary:
- Technical support for Procter &Gamble’s eCRM platform (Golden Household) deployment and operations in the USA, Canada, Argentina, Brazil and Mexico.
- Knowledge transfer and support contact for the America's region local creative teams, connecting them with the central team, located in Proximity BBDO Paris, and the technical team, located in Proximity BBDO Mauritius.
- My support was specific to the CMS operations and platform adjustments on the existing tools of the platform, to coordinate efforts for specific local requests that could integrate into the global platform.
- Webmastering of content specific for the Mexico and Argentina locations.

Position: Digital media and social content planner - May 2011 - August 2012

Summary:
Brand: Royal Caribbean
- Online strategy development and creative functionality orientation for seasonal campaigns through social media, newsletters and website deployments.
Brand: Orbit, di Mars
- Online strategy development and creative functionality orientation for brand agency pitch, which resulted in the successful integration of Orbit as a proximity client.
Brand: Salvo
- Content planning and facebook community management for Procter and Gamble's dishwasher brand in Mexico and Argentina.
Brand: Head & Shoulders
- SEO consulting to compete for organic positioning for several dandruff related search terms, which consisted in a Blog development and inbound linking to the main website through social platforms and forums.

Digital Strategy Assistant / Multimedia producer

Summary:
- User Experience and sitemapping for digital strategic brand pitches for McCormick mayonnaise and Bestday.
- Multimedia Content Producer (video editing) and Youtube channel manager for the BeingGirl platform from Procter & Gamble in latinamerica. (video capsules to advice girls about adolescent queries).

Digital Copywriter

Summary:
- Copywrite for diverse Web Projects (Multimedia banners and Web interactions such as minigames, microsites or promotional dynamics).
- Core idea generation for web projection.
- Translation and tropicalization of general Web structural content.
Clients: Devlyn (optics), Audi, Porsche, Axa, Mabe.

Web development (fullstack)

Program:
This program starts with the basics of HTML but quickly progresses through CSS, JavaScript, and React.

Digital Marketing (Diploma)

Program:
- Study of the current digital ecosystem: consumer behavior, Internet evolution and new opportunities.
- Approach to analytics and interpretation of valuable information from Big Data.

Master of arts in International Communications

Program:
International communication explains the flow of information and ideas around the world. The Master in International Communications prepares graduates for careers in media, corporate communication, NGOs, development, diplomacy, and political arenas. A range of theories, concepts and methods are used to critically examine and analyze how communication flows intersect with the general socio-cultural, political and economic processes of nations, groups and global entities.

Bachelor in communication

Program:
The program emphasizes on training students and future graduates to become capable of analysis, argumentation and teamwork, with a general sense of culture, responsibility and community. Self-motivation, knowledge and skills are intertwined with an understanding and mastery of the most innovative techniques. From theory to practice, the program responds dynamically to the professional needs that the current environment requires.